Penggayaan APA
Kasmir,S. E. M.M. (2011).
Etika Customer Service (Ed. 1 Cet. 4).
Jakarta:
Rajawali Pers .
Chicago Style
Kasmir,S. E. M.M.
Etika Customer Service.
Ed. 1 Cet. 4
Jakarta:
Rajawali Pers ,
2011.
Text.
MLA Style
Kasmir,S. E. M.M.
Etika Customer Service.
Ed. 1 Cet. 4
Jakarta:
Rajawali Pers ,
2011.
Text.
Turabian Style
Kasmir,S. E. M.M.
Etika Customer Service.
Ed. 1 Cet. 4
Jakarta:
Rajawali Pers ,
2011.
Print.