Gaya APA

H.Saylor, B, T, &, J. (2001). Customer-Driven Project Management Building Quality Into Project Processes (Ed. 2). : McGraw-Hill.

Gaya MLA

H.Saylor, Bruce, T.Barkley, &, James. "Customer-Driven Project Management Building Quality Into Project Processes". Ed. 2 : McGraw-Hill, 2001. Text.